Terms of Use

Terms Of Use





At Dealatcity.com, we believe that you deserve the very best deals; with us you will get exclusive access to deals and enjoy savings on Food, Activities, Health, Beauty & Wellness offers, Auto, Hotels and Travel, Retail and much more outstanding services as well amazing products deals.


General Conditions


We can and will change the content of the site without notice. You agree to accept by using the website. We do not have any responsibility for any lack of accuracy or omissions or errors in the content and you alone are responsible for determining Are our services suitable for your purposes or not.


Through the benefit of any information from this site you accept that you do so at your own risk, and we can not be officials as. A particular responsibility to ensure that any products, services or information available through this website meet your specific needs.


Ownership of this website and its content licensed back to us. This comprehensive - but without limitation, the content, design and graphics. You can not copy any part of this site.



As the customer satisfaction is the absolute key to success, we always hate hidden terms and sneakiness just as much as you do. That is why we always do our best to ensure the conditions related to each deal are as clear as possible. That being said, we rely on you, the customer, to choose carefully and ensure that the deal you select suits your needs, requirements, timing and redemption ability. If you decide over time that your Dealatcity voucher is no longer of interest we suggest you share & gift it to a friend or family member. 

We value your business, and whilst we aren’t responsible for the quality of the service provided by the merchant or the experience itself, we will do everything we can to act as a liaison that can assist to find the most favorable outcome for you. So, if something major has let you down Contact us and we’ll do all we can to make things right.

Please note that you have the right to return or exchange items purchased from Dealatcity.com, a division of Ultra Vision General Trading & Contracting Co. W.L.L. within 14 calendar days of purchase under the following conditions:


  1. Returned or exchanged items must have a manufacturing defect that cannot be repaired without compromising the items quality, fake, fiddle or does not match the specifications stated on Dealatcity.com.
  2. Returned items must be in their original packaging with all its original content, including, but not limited to, accessories and manuals.
  3. Returned items (unless defective, fake or fiddle) must be in re-sellable condition.
  4. Food (unless expired at time of delivery) and personal products such as, but not limited to, swimwear, underwear, newspapers, magazines, shaving equipment and hygiene products are not eligible for returns.
  5. Items bought during promotions or on discount are not eligible for refunds.
  6. Dealatcity.com coupons vouchers are not eligible to be refunded if the voucher has expired or if you accidentally purchase a deal or if you change your plans for such any personal reasons.


We realize that sometimes things don’t go exactly as planned. We do investigate exceptional cases and if a refund is the only option, Dealatcity reserves the right to offer all monies as store credit in the next purchase. 

Refunds will be done only through the Original Mode of Payment.


You have the right to receive your refund in full. We will not deduct any kind of transactions fees, such as ( visa / mastercard / knet ) fees or processing fees, from your refund amount.


You have the right to receive your refund within 10 calendar days of your original request.


You have the right to exchange items purchased within 14 calendar days of purchase. Exchanged items must be in their original sealed packaging. We will offer you the value of the item with in­store credit that will be valid for 6 months.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Kuwait. 





  1. If you would like to return or exchange an eligible item, you can contact our customer service center and we will arrange for pickup from your address stated in your invoice or we will advice you to return it to our service center address. When we collect or you deliver back to us your item, please provide us the original invoice at time of purchase.


  1. Please allow us 10 business days to asses your return or exchange request.






At Dealatcity.com, we promote third-party businesses on our website. This agency agreement means we collect money from customers on behalf of the business, and then distribute Dealatcity vouchers for services or goods to be provided by these businesses. The nominated supplier (not Dealatcity.com) is the seller of the product or service and is solely responsible for honouring any Dealatcity voucher you purchase. Dealatcity.com makes no warranty about the standard or quality of any product or service. We base our promotional material on information provided by the business and its affiliates. Please be careful with your Dealatcity vouchers and the codes displayed on them. Anyone you provide these codes to can redeem your Dealatcity voucher. Once redeemed, a Dealatcity voucher cannot be used again. If you provide these codes to a business at the time of reservation and don’t honour that reservation time, the business may at its discretion consider the Dealatcity voucher redeemed. So please don’t be late. 




Dealatcity.com Rewards Program is a loyalty program through which website users who only have a valid Dealatcity.com Account, may earn points that will be credited to users rewards account. Users may redeem their Points only through buying another deals from the website only as reward points terms listed per each deal. Reward Points earned will expire at the end of the calendar month one year after they are earned unless mentioned otherwise in specific deal terms and condition.

The redemption of the earned points will be through the total accumulated points available in the account only in exchange for part of the amount paid.

Dealatcity.com also reserves the right to suspend or modify the Program, at its discretion, at any time with or without notice. Termination, modification or suspension may affect a user's ability to redeem accumulated Points.

You will earn Points for purchases once its successfully completed. The number of Points that you will earn for each completed will depend on and might be vary from deal to another at it will be stated in each deal terms and conditions your transaction. Dealatcity.com may offer Points for purchase of specific deal for limited time periods.

Reward Points are not redeemable for cash, transferable or assignable for any reason, and are not transferable upon death.

This Web site is secured with a SSL as well as secure payment gateway. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

Links to Other Sites


This Site may contain links to other independent third-party Web sites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under our control, and we are not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.




Only items that specify a warranty provider and a warranty time frame on the item product page at time of purchase are eligible for warranty.

Warranties do not cover faults caused by misuse, physical damage, water damage, software viruses or the use of operating systems, programs or accessories that are not genuine and/or not approved by manufacturer.

To benefit from any existing warranty you must provide the original invoice at the time of claiming.




Privacy Policy


DEALATCITY.COM Privacy Policy applies to use of this Site as per our PRIVACY STATEMENT published in this website, and its terms are made a part of these Terms of Use by this reference. We are committed to ensuring the protection of your privacy. Please read the Privacy Statement for complete information. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.


Delivery Policy


Dealatcity.com ships orders by either company's own delivery network or using 3rd party logistics partners.

Once you have received the order, we (or our logistics partner) will ask you for your electronic or physical signature. Your signature will be a confirmation that you have received all items purchased in the delivered order.

If you are not present at the specified delivery address, we (or our logistics partner) can deliver the order to any person at the specified address and their signature on the order will be a confirmation that you have received all items purchased in the order.

If we (or our logistics partner) reach your address and fail to deliver the order, please contact our customer service department to arrange an alternative delivery time. We will not be responsible for any orders that are not delivered within a period of 30 days after the day of purchase.


Payment, Transaction Service Fees and Additional Charges


We accept online payment using Visa and MasterCard credit or debit cards. If was determined "online credit card" as the payment method, it should match the details of the client in the client's identity (ID code for the card holder) perfectly with what the credit card used for the purchase.

Any applicable fees will be charged regardless of whether the Service was used during the billing cycle. There may be a charge for additional transactions and other optional services. You agree to pay such charges and authorize the Payment Service to deduct the calculated amount from your designated Billing Account for these amounts and any additional charges that may be incurred by you. We reserve the right to impose additional fees (transaction fee) for bookings you make through the site as a fundamental criterion for the service that we provide to you.

Website User and Member Agreement
Dealatcity.com provides daily deals for its members “Site” means the Dealatcity.com website and its related partner websites. By accessing or using this Site, you agree to be bound by and accept without limitation or qualification the following terms and conditions (“Terms and Conditions”). 

1. USER REPRESENTATIONS: Users represent and warrant that they are at least 18 years of age and that they possess the legal right and ability to enter into this Agreement and to use the Dealatcity.com and partner websites in accordance with these Terms and Conditions. . 

2. RESTRICTIONS ON USE: Users agree to use the Site solely for their own personal and non-commercial use. Further, users agree not to (a) interrupt or attempt to interrupt the operation of the Site in any way, or use the Site in a manner that adversely affects the availability of its resources to other Users; (b) use the Site for any illegal purpose or in any manner that is inconsistent with these Terms and Conditions; or (c) modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from or offer for sale any information contained on, or obtained from, the Site.

3. USER’S AGREEMENT: Users agree: (a) to maintain all equipment required for their access to and use of the Site; (b) to maintain the security of their user identification, password and other confidential information relating to their Dealatcity.com account (“Account”); (c) to be responsible for all consequences resulting from use of their Account, use of their Account by others (including minors) or un authorized use; (d) to notify Dealatcity.com immediately if users become aware of any un authorized use of their Account; and (e) that each username and password must be used by a single user and are not transferable. 

4. MODIFICATIONS: Dealatcity.com reserves the right to modify this Agreement from time to time. Such modifications will be effective immediately upon notification on this Site. Your continued use of the Site, or any of the materials contained on the site, following such notification will be deemed your conclusive acceptance of the modified Terms and Conditions. 

5. PRIVACY POLICY: Dealatcity.com collects user’s personal information for the purpose of registering Users for a ‘Deal’ and for processing payment if the Deal is released. Dealatcity.com collects user’s personal information for future promotional and marketing purposes. Dealatcity.com will not share user’s personal information with businesses or if the user gives explicit permission to share their information. In the event that a user’s correct and accurate personal information is not provided a registration for a deal will not be processed. Users are responsible for ensuring that their details remain current and accurate. A user’s personal information will also be used by Dealatcity.com to contact the user to confirm payment has been processed for the deal, receive feedback and contact the user concerning the operation of the Dealatcity.com’s service. Except as outlined above, Delatcity.com will not disclose a user’s personal information to any other third parties unless permission is given by the user or it is required by law or to protect the interest of Dealatcity.com. Users have the right to access and correct any personal information held by Dealatcity.com. 

6. EMAIL POLICY: It is assumed upon signing up that you are willing to receive emails from Dealatcity.com, for the confirmation and registration of Dealatcity.com deals and for receiving information on deals via the Dealatcity.com newsletter. Emails are essential for confirmation and reservation and will not be sent unless users consent to receiving such email. For any concerns or problems with email contact us 

7. RESERVATIONS AND CANCELLATIONS: Dealatcity.com is committed to providing superior quality services for all relevant parties involved. 

8. FEES AND CHARGES: It is a condition of use that businesses will not charge users any additional fees or charges when users register for a deal, unless specified, and it is released other than those fees and charges that would normally be charged in the provision of their services. 

9. LICENCE: You have no rights or licenses in or to Dealatcity.com and materials contained on the Site (Dealatcity.com Content) other than the limited right to use the Site in accordance with these Terms and Conditions. Users shall not copy, display, modify, create derivative works of, publish, or sell the Dealatcity.com Content or any information, software, or services provided by Dealatcity.com. The Dealatcity.com Content may be modified from time to time by Dealatcity.com in its sole discretion. Except as expressly set forth herein, no license is granted to user for any other purpose, and any other use of the Service or the Dealatcity.com Content by user shall constitute a material breach of this Agreement. In the event that you choose to download content from the Site, you must do so in accordance with these Terms and Conditions. Such download is licensed to you by Dealatcity.com only for your own personal, non-commercial use in accordance with the Terms and Conditions and does not transfer any other rights to you. Nothing in this Agreement shall affect any rights of Dealatcity.com or its licensors in the service or Dealatcity.com Content, and any associated patents, trademarks, copyrights, designs, trade secrets or other intellectual property rights. No license, right or interest in any trademarks of Dealatcity.com or any third party is granted under this Agreement. 

9. COPYRIGHT: All material on this Site (collectively “Copyright Material”) is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on the Site, and is protected under the law. 

10. TRADE MARKS: The trademarks and logos displayed on the Site (collectively the “TradeMarks”) are trademarks of Dealatcity.com and/or its affiliates, unless otherwise specified. The businesses promoted on the site provide their own logos and graphics from time to time and they warrant to own the copyright to display these images on our site. Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use the TradeMarks displayed on the Site without the express written permission of Dealatcity.com or such other third party owner. You must retain, on all copies of material downloaded from this Site, all copyright and other proprietary notices contained in the material. The use of Copyright Material and/or TradeMarks by you, or anyone authorised by you, is prohibited unless expressly permitted by these Terms and Conditions, or express permission is provided elsewhere on the Site or express permission is provided by Dealatcity.com. Any unauthorised use of the images may violate copyright laws, trade mark laws, the laws of privacy, and civil and criminal statutes.

11. HYPERLINKS: This Site may contain links to other websites. Dealatcity.com is not responsible for and does not control the content of any website linked to or from the Site. Any links to other websites are for your convenience only and Dealatcity.com makes no warranty or representation regarding and, unless expressly stated by Dealatcity.com on the Site, does not endorse the owner/sponsor and the content of any linked websites. Dealatcity.com disclaims all warranties, express and implied, as to the accuracy, validity, legality or otherwise of any materials or information contained on such websites. Dealatcity.com neither warrants nor represents that a user’s use of any materials on linked websites will not infringe rights of third parties not owned by or affiliated with Dealatcity.com.

12. NO WARRANTIES: Dealatcity.com assumes no responsibility, and will not be liable for any damages to or viruses that may infect your computer equipment or other property due to you accessing and/or use of the Site or any linked websites, or your downloading any materials, data, text, images, video or audio from the Site or any linked websites. Dealatcity.com assumes no responsibility for computer systems, hardware, software or program malfunctions or for other errors, failures, or delays in computer transmissions or network connections or for lost, late, mutilated, illegible, incomplete or misdirected information. Users must provide a valid email address. Dealatcity.com reserves the right, in its sole discretion, to cancel or suspend this program should any virus, bugs, or other causes beyond Dealatcity.com’s control which corrupt the administration, security or proper function of this Site. The material on this Site may contain inaccuracies and typographical errors. Dealatcity.com does not warrant the accuracy or completeness of the material or the reliability of any advice, opinion, statement or other information displayed or distributed through the Site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum or information will be at your own risk. 

13. REVIEW OF POSTINGS & UPLOADS: You may send and receive electronic mail (“email”), engage in conferences and chats, download and upload files and otherwise use this Site as permitted by this Agreement, the operating policies of Dealatcity.com and applicable law. Your participation in on-line communications and communities occurs in real time and is not edited, censored, or otherwise controlled by Dealatcity.com. Dealatcity.com does not and cannot review all communications and materials posted or uploaded to the Site and is not responsible or liable for the content of these communications and materials, nor for an error, defamation, libel, obscenity, profanity or inaccuracy contained in any such communication or materials. Dealatcity.com reserves the right to block or remove communications or materials that it determines, in its sole discretion, to be (a) abusive, libellous, defamatory or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright or trademark, or other intellectual property right of another (d) is to encourage conduct that would be considered a criminal offence or give rise to civil liability or otherwise violate any law (e) offensive or otherwise unacceptable; or (f) determines to be harmful, offensive or otherwise in violation of this Agreement or the operating policies of Dealatcity.com for its users. Dealatcity.com will fully cooperate with any law enforcement authorities or court order requesting or directing Dealatcity.com to disclose the identity of anyone posting such communications or materials. Statements made in websites, newsgroups, message boards, email, forums, conferences and chats reflect only the views of their authors, and do not necessarily reflect those of Dealatcity.com. 

14. REGISTRATION: In order for users to be able to access the services offered by Dealatcity.com at the Site, users must either register as a user or register as a guest by completing their registration details in the manner described at the Site. dealatcity.com reserves the right to terminate users’ memberships at any time if users breach these Terms and Conditions. Users agree to ensure that their registration details are true and accurate at all times. Specifically, users must notify Dealatcity.com of any change to their registration details. Upon registration, users will need to provide a username and password, email, mobile no. … etc. 

15. TERM AND TERMINATION: Either users or Dealatcity.com may terminate a user’s right to use the Site at any time, with or without cause, upon notice. The clauses will survive any termination of this Agreement. 

16. LIABILITY: Dealatcity.com and its associated agencies are not liable for any loss, damage, personal injury or death whatsoever (including, but not limited to, direct, indirect or consequential losses) suffered or sustained in connection with: (i) any inaccurate or incorrect information provided by users; (ii) any use of the Site or Dealatcity.com Content; or (iii) any use of the services offered or products provided by Dealatcity.com or its associated agencies; or (iv) any act or omission (whether negligent or not) of Dealatcity.com and its associated agencies or any person associated with any of them; or (v) any failure or delay (including, but not limited to, the use of inability to use any component of the service or the Dealatcity.com site for reservations); or (vi) the performance or non-performance of any restaurant or business in connection with the Dealatcity.com service, except for any liability which cannot be excluded by law. 

17. LIABILITY RELEASE AND INDEMNIFICATION: You hereby release and discharge and agree to indemnify: a) Dealatcity.com and any related body corporate, b) Dealatcity.com ’s organisers, directors, officers, employees and agents; and c) the other participants and/or users (“Released Parties”), for any personal injury, illness or death, claims, liabilities or expenses of any kind, including reasonable attorney’s fees (and whether accruing to you, your heirs or personal representatives) that are caused or alleged to be caused in whole or in part by reason of an act or omission of any Released Party that arises out of or in connection with your use of the Site, or resulting from any violation of this agreement or any activity related to your account (including infringement of third parties’ worldwide intellectual property rights or negligent or wrongful conduct) by you or any other person accessing Dealatcity.com using your service account. In no event will Dealatcity.com’s total liability to you for all damages, losses, causes of action (whether in contract or tort, including but not limited to negligence) exceed the amount paid by you, if any, for accessing this Site. 

18. THIRD-PARTY RIGHTS: The foregoing provisions regarding Indemnification and Waiver, Release and Limitation of Liability are for the benefit of Dealatcity.com and its officers, directors, employees, agents, licensors, suppliers and information providers. Each of these individuals or entities has the right to assert and enforce those provisions directly against you on its own behalf. 

19. Force majeure: Dealatcity.com and its subsidiaries are not liable for any breach of obligations where there is hindrance or prevention from carrying out obligations by any cause outside their reasonable control, including but not limited to lightning, fire, flood, extreme or severe weather, strike, lock-out, labour dispute, act of God, war, riot, civil commotion, malicious damage, failure of any telecommunications or computer system, compliance with any law, accident (or by any damage caused by any of such events). 

20. HOW TO CONTACT DEALATCITY.COM: Dealatcity.com may deliver notice to you under this Agreement by means of electronic mail, a general notice on the Site or by written communication delivered by mail to your address on record in the Site’s account information. You may give notice to Dealatcity.com at any time via electronic mail via our contact form or by letter delivered by postage prepaid mail to the following address: 

email : [email protected]


We also are available to serve you and reply to your queries during our customer service desk operation time from Sunday to Thursday from 9:00am to 5:00pm


 Contact Number :22286555